Hilton Head Island SC HVAC & Plumbing Reviews
AC Repair & Plumbers In Hilton Head Island, SC
When you need services like AC installation or 24/7 emergency AC repairs in Hilton Head Island, SC, your first choice should be the reliable professionals at R.S. Andrews. We also offer plumbing! Need your drains unclogged or your water heater repaired? Our licensed and qualified plumbers ready to help. Read our Hilton Head Island, SC HVAC & plumbing reviews to see why families and business owners pick up the phone and call R.S. Andrews for high quality comfort solutions!
for Hilton Head Island, SC
Our Reviews by City
Better second time
Van - Hilton Head Island, SC
First guy who came out was really nice and on time. He actually got there before me since I was running a few minutes behind. He went upstairs took some photos showed me the air filter spot and said he cleaned my compressor while he was waiting the few minutes for me. My hose was not moved and the concrete around the compressor appeared to be dry. He wasn’t in the attic very long. As he was leaving I asked him about payment and he said the office has my card on file and they will email me everything. I was unclear if my unit was clean or serviced I called the office to see what exactly I paid for and requested a service report. She said should would email me the report and a receipt. I never received anything. I called back two more times making sure she had the correct email address and I still wasn’t getting answers. The next day I called and mrequested the service manager to call me. The lead tech John called Friday morning and said he would come that evening when I got off work At 5 pm to clean and service my unit if I didn’t think it was done. I wasn’t sure if I was just scheduled for a filter change or an actual service and since I never received a receipt or report I was clueless as to what I paid for. We reschedule for the following Thursday. John came out. Used gauges, serviced, cleaned my unit, programmed the thermostat and gave me some info on the system since I just purchased the home and didn’t know anything about this type of system. Both techs were great. I do not believe the first person was an actual technician but he was very nice. Seems to be some sort of disconnect between office and technician. Office can’t seem to answer any questions and I was getting aggravated. I would rate my tech as great and office staff horrible to deal with. They just kept telling me yeah it was done. We will email it to you and never received an email. John called the office and made sure they emailed a receipt and report over while he was here. It was a lot of aggregation just to have an ac serviced but definitely a great job when John took over the situation. Thanks!
AMAZING service and overall experience
Krupa - Hilton Head Island, SC
I could not be more pleased with the service I received today from your company. From the initial phone call I had with Lisa, I knew that I had called the right company for the job. She was extremely friendly, polite, and understanding of my situation due to an equipment malfunction. She put me in contact with the on-call technician so he could confirm that he had the necessary parts for the job. After he arrived, he was very pleased to inform me that the part was still under warranty from carrier which saved me $700. It is very rare to find a company that is willing to do what they can for their customers to save money and provide excellent service like I received today. I could not be more thrilled with the service I received from either individual and was pleased to sign up for an extended service contract. I will definitely recommend you to everyone I come in contact with from here on out. Thank you again for remedying my issue and for showing me yet again that there are still great people in this world that take pride in their work and still put the customer first.
Commercial maintenance/filter change.
Maintenance on system
Not cooling properly
Blank thermostat on kitchen system #3
Black Marlin, water leak main dining room system.
Service call, main walk-in cooler not keeping temp.
Found blower motor
Check Out Some of Our Services:
- Drain Cleaning
- Outdoor Faucet Repairs
- Toilet Installation
- And More!
- 24/7 Emergency AC Repairs
- AC Replacement
- AC Tune-Ups
R.S. Andrews Also Offers Ductwork Services!
Did you know that contaminants like mold spores and dust can collect in your HVAC system’s ductwork over time? This can cause loss in energy efficiency and even worse, can decrease the quality of the air your breathe in your home. Our trained technicians will thoroughly clean your ducts so that you can breathe easier and enjoy more efficiency! Rely on us for your ductwork services.
Call R.S. Andrews Today
Call us at 843-706-5090 for comfort services delivered by the team that goes above and beyond to bring you an amazing experience every single time.